Brookline Community Aging Network

 

BrooklineCAN invites Brookline businesses to join its Age Friendly Business Campaign. The aim is to encourage businesses to go out of their way to be hospitable to older people. The campaign recognizes businesses for the age-friendly features that they offer. Even more, the campaign enlists businesses in an effort to become more age friendly.

February 2019 News Release, Brookline Stores Embrace Age Friendly Business. A description of the program and quotes from business managers. Shorter version.


Click photo for large version.

Age-Friendly Brookline on WGBH

WGBH discussed age-friendly business in Brookline on their Greater Boston show onTuesday, March 19. Producer Tina Martin interviewed David Leschinsky, owner of Eureka! Puzzles, and BrooklineCAN members Frank Caro and Elenore Parker. John Seay and Matt Weiss also appear.

David is holding plastic strips on a stick that look like a bubble when he spins them.

Coolidge Corner Shopping Map

This shopping map was produced by the Coolidge Corner Merchants Association. In the 2018/2019 edition they added this symbol to indicate an age-friendly business. Copies of the map are available at member businesses and at the Brookline Senior Center.  

Age-Friendly Business features survey pointer

What features are most important in making a business age friendly? Please take a minute to answer our survey question by clicking here.

List of Brookline's Age-friendly Businesses

Reasons to Join BrooklineCAN’s Age-Friendly Business Campaign

  • In 2010, Brookline had more than 10,000 residents who were 60+; they represented over 18% of the Town’s population.
  • Between 2010 and 2030, the 60+ population of Brookline is expected to increase by 41%.
  • Older people vary greatly in income and wealth; Brookline seniors include many employed or retired professionals who have substantial clout as consumers.
  • The older population includes many grandparents. Among them, some spend significantly to support grandchildren
  • Many economic benefits accrue to businesses and communities that recognize older people as customers, workers, and entrepreneurs.
  • Features that make businesses attractive to older people are often welcome by customers of all ages.
  • Over 2,000 older people and their families are engaged with BrooklineCAN. Publicity about our work reaches many more Brookline and area residents.
If you own a business in Brookline, and would like to participate in this program, you can download an application and checklist as a Word document or PDF.

Completed applications can be mailed to:

Brookline Age-Friendly Business Campaign
BrooklineCAN
93 Winchester Street
Brookline, MA 02446

Here is a copy of the checklist:

  • On your website, do you have a customer assistance phone number that is easy to find?
  • On your website, do you have contact information that is easy to find?
  • On your digital materials, do you have a large or an easy text-resize option on digital materials?
  • On print materials, do you use large fonts?
  • If you operate a restaurant, do you limit noise levels and background music to moderate or low levels at lunch and in the early evening?
  • Do you place products within reach on shelves?
  • Do you offer help to customers in reaching items?
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  • Do you have a well-lit place where customers can sit and rest?
  • Do you train staff to assist customers with access and functional needs (e.g. reach shelved items, speak clearly, read labels/menus)?
  • Do you have drop-off or delivery service?
  • Do you offer shopping by phone or on-line shopping?
  • Do you offer employment opportunities for older adults?
  • Please list any discount programs you have for seniors.
  • Describe other services that you offer that make your business attractive to seniors
  • Is there something you are particularly proud of in your offerings to seniors?

Age-Friendly Businesses in Brookline

Click the name for the business web site; address for a map.