Recently a BrooklineCAN member got a voicemail from someone who said he was from PayPal. He told her he found some suspicious activity on her computer and offered to help. She called the number in the message and gave him remote access. When he was done, money was missing from her bank account, and he had looked at or changed a number of files on her computer..
If you order something from a reputable web site, they will naturally need your contact and credit card information. Donít give it to anyone else! If you get an email or phone call or find a website that wants account numbers, passwords, or anything else, be very suspicious. Honest organizations wonít ask you for sensitive information unless you approach them first. Scam emails, web sites, and calls can be very convincing. Scammers can easily imitate legitimate sites.
Don't click a link or dial a phone number that somebody sends you. A legitimate looking link may send you to a scammer's site. Links sometimes use hard to detect spelling changes. They've been known to use letters from foreign alphabets that look like their western equivalents.
Only those who give you taxable money need your social security number.
Don't let anyone access your computer unless you trust them completely. You can probably trust family, friends, and businesses with whom you have an ongoing relationship. Most support people won't ask to access your computer. They don't want suspicion to fall on them if something happens.